Latest News

Advanced Practice Physiotherapist

From June 2021, Main Street Medical Centre is delighted to welcome an Advanced Practice Physiotherapist to our team. Stephen Cosgrove will work alongside the GPs on a Wednesday and Friday each week and is a specialist in all musculoskeletal (MSK) conditions. Stephen will be the first clinical point of contact for all MSK conditions and appointments can be made via our trained reception team, or alternatively, by a referral route from the GP. 

Please note that patients are still able to self-refer directly to the NHS Greater Glasgow & Clyde Physiotherapy Service by filling out a referral form and taking or posting to your local Physiotherapy Department listed below:


May Public Holiday

The practice will be closed on Monday 31st May 2021 for a public holiday. If you require medical assistance whilst we are closed, please contact NHS24 on 111.

We will reopen on Tuesday 1st June 2021 at 08:30am.


COVID Status Certification (COVID Passports)

Please do not contact the practice to ask for a COVID-19 vaccination passport or status certificate - we will not be able to provide any standard document for this. 

You can now visit NHS Inform to obtain a copy of your COVID-19 vaccination status by using the following weblink: https://www.nhsinform.scot/covid19status or by calling the free COVID-19 Status Helpline on 0808 196 8565.


Change of Telephone Number

Main Street Medical Centre will be changing telephone number from Wednesday 28th October 2020.

Our new telephone number will be changed to 0141 739 6666Please note that some calls may be recorded for training and quality purposes.

We have decided to change our telephone provider in order to improve our telephone services and have a more effective system for managing our incoming and outgoing calls. It is therefore important that our patients and service users update their contacts to reflect our new number from 28th October 2020.


Coronavirus Update

Telephone Triage

Following guidance from Health Protection Scotland and NHS Greater Glasgow and Clyde, we continue to provide a telephone triage system. Our telephone triage system has been effective in allowing us to provide patients access to the care that they require by providing a consultation via the telephone with the GP in the first instance. This system has been implemented to keep patients safe by preventing unnecessary visits to the practice but by having our clinical team accessible to any patient who is unwell or requires medical attention.

When requesting to speak to a GP, our trained reception team will take your name, date of birth and up-to-date contact details in order for someone to call you back. They will ask you for a brief reason for needing to speak with the GP. This is done so that we can pass on details to the clinician in order for them to prioritise their calls so that patients are managed safely. All of our reception and administrative team follow the same confidentiality principles as our clinical staff.

Once the GP has spoken with a patient on the phone, they may be able to resolve issues remotely however; they may also ask you to attend the surgery for a face-to-face consultation or may also offer a video consultation.


When Attending the Surgery

We have decided to stagger face-to-face appointments to ensure the safety of patients and to control the number of people in the practice at any one time. We are currently asking patients to use the intercom system on the front entrance and a member of staff will allow you entry.

We ask that when arriving to your appointment, that you arrive on time for your appointment. We ask that one person may attend with a child and if you are a carer for a patient, you may also attend. Please do not bring additional people with you to your appointment unless they are happy to wait outside the surgery.

Patients will be asked to wear a mask or face covering on arrival to the surgery and when patients do not have appropriate face coverings, the surgery will provide one. We will ask patients to wear a mask while in the waiting room and in the consultation room with the clinician. All clinicians will be wearing appropriate PPE during your appointment and hand sanitiser is also available. We have also restricted our waiting room to comply with 2 metre social distancing measures.

Thank You

We would like to take this opportunity to thank our patients and service users for their support and patience during this challenging time. We will continue to review our procedures at each phase of the pandemic to ensure that we deliver our services safely. If you have any questions, please feel free to contact a member of our team on 0141 739 6666.

- Main Street Medical Centre

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